About Us

Contact Information

Need help? Contact us using the options below.

Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (EST)
Email: support@evelylace.com
Phone: +1 807 696 6607
or send us a message using our Contact Form

Business Information

Evely Lace is owned and operated by R.M. Million, a company based in the Netherlands.

Registration Number: 98458655
Address:
Oscarlaan 19, 1325 EV Almere, Netherlands

Where It Began

Evely Lace began with a shared moment by the water at sunset, during a quiet evening conversation between its founders. While discussing daily routines and clothing choices, they noticed that certain garments were worn consistently while others were not. This observation led to the decision to create an online store focused on selecting pieces based on practical use and consistency.

How the Store Took Shape

The store was established as an online-only apparel retailer. Early planning focused on defining clear selection criteria rather than following seasonal trends. Initial product trials included ordering small batches from multiple suppliers, comparing fabric composition, stitching consistency, sizing reliability, and repeat availability.

Over time, a smaller group of suppliers was selected based on consistent specifications and production stability. Evely Lace now operates with defined product guidelines that include construction review, and visual inspection before listing.

How the Team Operates

Evely Lace operates with a small team assigned to specific roles, including product selection and supplier communication, listing preparation and content accuracy, in-house order processing, and customer support. Products are reviewed against supplier specifications and sample units before listing. Ongoing customer feedback, return rates, and reported fit accuracy are monitored, and items may be updated or removed if inconsistencies are identified.