Privacy Policy

This Privacy Policy describes how Evely Lace (“we”, “us”, “our”) collects, uses, and shares personal information when you visit or make a purchase from https://evelylace.com/ (the “Site”). We manage personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial legislation where applicable.

1. Information We Collect
When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information such as your name, email address, billing address, shipping or delivery details, and payment-related information. This information is used to process transactions, fulfill orders, arrange delivery, and provide customer support.

When you browse the Site, we may automatically collect technical information about your device and usage, including your IP address, browser type, operating system, and other connection details. This information helps us operate, secure, and improve the Site.

If you choose to subscribe to our communications or otherwise provide consent, we may use your email address to send updates, promotions, or information about new products, in compliance with Canada’s anti-spam legislation. You may unsubscribe at any time.

2. Consent and Your Choices
By providing personal information to complete a transaction, verify payment details, place an order, or arrange delivery, you consent to the collection and use of that information for those specific purposes. Under Canadian privacy law, consent must be meaningful, meaning you can reasonably understand what information is being collected and why.

If we intend to use your personal information for purposes beyond those originally identified, such as marketing, we will request express consent where required or provide a clear opt-out mechanism where permitted by law.

You may withdraw your consent at any time, subject to legal or contractual limitations and reasonable notice, by contacting us at support@evelylace.com.

You may also request access to the personal information we hold about you and request corrections if it is inaccurate, subject to limited legal exceptions. Requests can be made by contacting support@evelylace.com.

3. How We Share Personal Information
We may disclose your personal information when required to do so by law, regulation, court order, or other lawful request, or if you breach our Terms of Service.

We also share personal information with trusted third-party service providers who assist us in operating the Site and delivering services, such as payment processors, shipping partners, analytics providers, and customer support tools. These providers are authorized to use your information only as necessary to perform services on our behalf.

Some service providers may process or store personal information outside of Canada. In such cases, your information may be subject to the laws of the jurisdiction where it is processed.

4. Shopify Platform
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to you.

Your information is stored through Shopify’s data storage systems, databases, and applications. Shopify maintains appropriate security safeguards, including firewalls, to protect your data.

Payment information is processed through Shopify’s payment systems and handled in accordance with industry standards. Shopify is PCI DSS compliant, and payment card data is protected using secure encryption and transmission methods. Transaction data is retained only as long as necessary for business and legal purposes and is then deleted or anonymized where appropriate.

For more information, you can review Shopify's terms and privacy information: Shopify Privacy Policy, Shopify Terms of Service.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enable core Site functionality, remember user preferences, analyze traffic, and improve your experience. Cookies may also be used to personalize content and measure advertising effectiveness.

Most browsers automatically accept cookies, but you can modify your browser settings to refuse cookies or alert you when cookies are being used. Disabling certain cookies may affect Site functionality.

You may also be able to manage cookie preferences through any consent banner or cookie settings tool displayed when visiting the Site, where applicable.

For information about Shopify-related cookies, see: Shopify Cookie Policy.

6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification, taking into account the sensitivity of the information.

Where payment information is involved, it is protected using encryption and secure transmission technologies such as SSL/TLS, in line with PCI DSS requirements.

While no method of electronic transmission or storage is completely secure, we take steps designed to reduce risk and will comply with applicable legal requirements if a breach of security safeguards creates a real risk of significant harm.

7. Third-Party Links
The Site may contain links to third-party websites or applications. Our Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies before providing personal information.

8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Updates take effect when posted on this page.

If we make material changes, we will post the revised policy here so you can review how your information is collected, used, and shared.

If our business is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law, so that we can continue to provide services.